forex learning

Shipping and Delivery Policy

Introduction

At ForexLearning, we aim to ensure that your products are delivered to you in a timely and efficient manner. This Shipping and Delivery Policy outlines the shipping methods, delivery times, and associated costs for purchases made through our website, www.forexlearning.co.in.

1. Shipping Methods and Costs

1.1. Standard Shipping

  • Service: We offer standard shipping through our trusted courier partners.
  • Cost: Shipping costs are calculated based on the weight and dimensions of the package, as well as the destination. Shipping charges will be displayed at checkout before you complete your purchase.

1.2. Express Shipping

  • Service: For faster delivery, we offer express shipping options.
  • Cost: Express shipping costs are higher than standard shipping and will be calculated based on the weight, dimensions, and destination of the package. Shipping charges will be displayed at checkout before you complete your purchase.

2. Delivery Times

2.1. Standard Shipping

  • Estimated Delivery Time: Standard shipping typically takes 5-7 business days from the date of dispatch, depending on the destination.

2.2. Express Shipping

  • Estimated Delivery Time: Express shipping typically takes 2-4 business days from the date of dispatch, depending on the destination.

3. Order Processing

  • Processing Time: Orders are processed within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with details of your purchase.

4. Tracking Your Order

  • Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the courier’s website.

5. International Shipping

  • Availability: Currently, we only offer shipping within India. We do not ship to international addresses.
  • Customs and Duties: For international orders (if offered in the future), any applicable customs duties, taxes, or fees will be the responsibility of the customer. Please check with your local customs office for more information.

6. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Box addresses. Please provide a physical address for delivery.
  • Remote Areas: Delivery to remote or rural areas may take longer than the estimated delivery times.

7. Delivery Issues

7.1. Damaged or Lost Packages

  • If your package arrives damaged or is lost in transit, please contact our customer support team at support@forexlearning.co.in within 7 days of the estimated delivery date. We will work with the courier to resolve the issue and, if necessary, send a replacement or issue a refund.

7.2. Incorrect Address

  • If you provide an incorrect or incomplete address, we are not responsible for the delivery of the package. Please ensure that your shipping address is accurate before completing your purchase.

8. Contact Information

For any questions or concerns regarding this Shipping and Delivery Policy, please contact us at:

9. Changes to the Policy

ForexLearning reserves the right to modify this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting on our website. Users are encouraged to review this policy periodically to stay informed about any updates.

By making a purchase through our website, users agree to the terms of this Shipping and Delivery Policy.